How Transaction Scoring Detects Fraud
One of the most effective tools to reduce fraud and chargebacks is using an automated risk-scoring model. This method uses a combination of machine learning, statistical analysis, and data science to cross-check each transaction with known fraudulent behaviour patterns. It also monitors transactions over time and adapts to changes in normal customer behaviour, ensuring that you can identify suspicious patterns before they become a problem.
How transaction scoring detects fraud is usually done in real time, as the transaction is processed, and it examines several fraud indicators to determine the risk level of a specific transaction. The result is a score that can be used to decide whether the transaction should be approved, declined, or held for manual review. The score can be adjusted based on your historical data, making it easy to tailor to your specific business needs.
How Transaction Scoring Detects Fraud: Stop Risky Transactions Early
Typically, fraud scoring models will use data points such as the customer’s geographical location, transaction history, digital identity markers, and more to determine the risk of a particular transaction. They will also incorporate AI and machine learning to learn from historical data and behavioural patterns to improve their accuracy continuously. Some models will also include custom rules that you can set yourself, such as requiring a match between the cardholder’s BIN country and billing address.
While fraud scoring is a great tool to help you prevent fraud, it can also lead to false positives. This can be frustrating for your customers and potentially cause them to avoid your business altogether. This is why it’s important to test your system on simulated scenarios and real-world data to ensure that the rules are working effectively and not flagging too many legitimate transactions as suspicious.